A new partnership between Hilton Garden Inn Sunnyvale and Friendly Accessibility is making travel more inclusive for neurodivergent hotel guests. The OTO property has been certified as the first Neuro-Ready Hotel with a commitment to sensory-friendly hospitality. Full Story
He walked into Lumina on Wrightsville Beach in Spring 2022, a college sophomore in search of a summer job. What Cole Guill ultimately found was the start of his corporate career. After three years working on property while studying at UNC Wilmington, he is now OTO’s Human Resources Generalist. Full Story
Serenity is one of the perks of covering the night audit shift at Hyatt Centric Mountain View, where it’s generally peaceful after hours. On one decidedly not quiet night, a guest suffered a near-fatal medical emergency. Now recovered, he credits Grace Morales’ calm response and quick action with saving his life. Full Story
A hotel is only as good as the people who work in it, but recruitment and retention remain persistent, industry-wide challenges. Building a pipeline of talent is, therefore, just as critical as building a pipeline of projects — and two OTO properties are helping to make that happen. Full Story
His job in high school, mostly manual labor, provided more than folding money for a teenage Virgo Hughey — it gave him a solid work ethic that still pays dividends today. Motivated early on to make an impact wherever he goes, Hughey is now an up-and-coming leader at AC Hotel South San Francisco. Full Story
Wisdom always wins the day. Sometimes it earns industry recognition, too! Jodie Kuchta — OTO’s Senior Regional Director of Sales — has been honored among Hotel Management’s 2025 class of Forty Over 40. The magazine celebrates hospitality’s most exceptional leaders, aged 40 and up, whose well-earned experience shapes our industry while serving as an inspiration to the next generation. Full Story
Anthony Mattern, general manager of Hampton Inn & Suites Camarillo, has been honored among the California Hotel & Lodging Association’s 2024 class of Hotel All Stars. Exemplifying the best of Golden State hospitality, this dynamic young leader was recognized for strong performance metrics, a dedicated pursuit of excellence, and a proven commitment to customer service. Full Story
After serving as a Morse code analyst in the United States Air Force, Sharon Thompson notes that military experience easily translates to the private sector. Indeed, this 10-year Veteran uses many of the skills she mastered in the Armed Services in her civilian career at OTO. Full Story
When a little girl’s favorite pastime is creating her own math problems, there’s a high probability she’ll grow up to be a CPA. And that’s exactly what Crystal Mitchell did. Today, she puts her love of numbers to work as OTO’s assistant controller. Full Story
She joined OTO Development as an operations intern and immediately stood out as a future leader. Today, as Director of Sales at AC Hotel Spartanburg, Sarah Keim has been honored among Hotel Management’s 2024 Thirty Under 30, a list that showcases our industry’s preeminent rising stars. Full Story
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