Why simply rebuild when you can instead reinvent? That was Kerri Green’s question after Hurricane Helene destroyed the beach bar at Hilton Garden Inn St. Pete Beach. Her answer: a spacious palapa at Coconut Charlie’s, activated as an all-weather beachfront hangout. Full Story
For delivering exceptional hospitality, driving strong results, and igniting the spark that fuels continued success, OTO recognized 2025’s most outstanding people and properties at the recent SPARK Leadership Conference. Full Story
When professional passion meets perseverance, the result is exceptional performance. And that’s exactly what we’re celebrating with OTO’s new Sales Leaders of the Year awards. Kudos to 2025 standouts Denise Kee, Iryna Binevska, and Margaux Esplana, who have been recognized as Sales Manager, Sales Coordinator, and Catering Sales Manager of the Year. Full Story
More than a quarter-million people work in California hotels — and among them, Maggie Barrera shines. Indeed, this standout Area DOS has been recognized by the California Hotel & Lodging Association as a 2025 Hotel All Star for embodying the essence of hospitality and performing at the highest level. Full Story
Diana Gonzalez and Eric Monteiro made the list of Hotel Management’s Forty Over 40. Among a wise cohort who bring a wealth of experience to work, they were honored for embodying leadership, vision, and resilience while serving as an inspiration to the next generation of hoteliers. Full Story
Irina Terrell finds purpose and joy in creating memorable experiences at OTO’s SpringHill Suites in Panama City Beach, Florida. From corporate functions to social fêtes, this dynamic Sales & Event Manager delivers consistently exceptional results — and for that, she’s earned a spot on the ConventionSouth list of 2025 Meeting Planners to Watch. Full Story
Jamal Bell knows the desire for a delicious, nourishing meal is universal, whether you’re a soldier in Afghanistan or a vacationer in Panama City Beach. So wherever he’s been — from Army Airborne cook to hotel executive chef — his goal has always been the same: making people happy with good food. Full Story
Courtyard by Marriott Redwood City is showcasing a smart, contemporary aesthetic throughout guest rooms and shared spaces following the completion of a soft renovation. Full Story
Creative Services Manager Sarah Deaton and Area Director of Sales Maria Maksimova have been recognized among Hotel Management magazine’s 2025 Thirty Under 30, a list that showcases our industry’s rising stars. Full Story
While behind the wheel of a hotel shuttle, what Miguel Maldonado truly drives is an exceptional guest experience at Hampton Inn & Suites Tampa/Ybor City. With a smiling face and a helping hand, Maldonado is a hospitality ambassador who personifies the brand’s promised “Hamptonality.” Full Story
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