Jamal Bell knows the desire for a delicious, nourishing meal is universal, whether you’re a soldier in Afghanistan or a vacationer in Panama City Beach. So wherever he’s been — from Army Airborne cook to hotel executive chef — his goal has always been the same: making people happy with good food. Full Story
Creative Services Manager Sarah Deaton and Area Director of Sales Maria Maksimova have been recognized among Hotel Management magazine’s 2025 Thirty Under 30, a list that showcases our industry’s rising stars. Full Story
While behind the wheel of a hotel shuttle, what Miguel Maldonado truly drives is an exceptional guest experience at Hampton Inn & Suites Tampa/Ybor City. With a smiling face and a helping hand, Maldonado is a hospitality ambassador who personifies the brand’s promised “Hamptonality.” Full Story
Long-time company leader Kelly Haager has been promoted to Vice President, Sales. In her new role, she will oversee business development, revenue generation, and profit maximization across OTO’s owned and managed hotel portfolios. Full Story
OTO Development has purchased its first property in Texas, expanding the geographic reach of the company’s portfolio of upscale select service, extended stay, and lifestyle hotels. Full Story
A new partnership between Hilton Garden Inn Sunnyvale and Friendly Accessibility is making travel more inclusive for neurodivergent hotel guests. The OTO property has been certified as the first Neuro-Ready Hotel with a commitment to sensory-friendly hospitality. Full Story
He walked into Lumina on Wrightsville Beach in Spring 2022, a college sophomore in search of a summer job. What Cole Guill ultimately found was the start of his corporate career. After three years working on property while studying at UNC Wilmington, he is now OTO’s Human Resources Generalist. Full Story
Serenity is one of the perks of covering the night audit shift at Hyatt Centric Mountain View, where it’s generally peaceful after hours. On one decidedly not quiet night, a guest suffered a near-fatal medical emergency. Now recovered, he credits Grace Morales’ calm response and quick action with saving his life. Full Story
A hotel is only as good as the people who work in it, but recruitment and retention remain persistent, industry-wide challenges. Building a pipeline of talent is, therefore, just as critical as building a pipeline of projects — and two OTO properties are helping to make that happen. Full Story
His job in high school, mostly manual labor, provided more than folding money for a teenage Virgo Hughey — it gave him a solid work ethic that still pays dividends today. Motivated early on to make an impact wherever he goes, Hughey is now an up-and-coming leader at AC Hotel South San Francisco. Full Story
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